Your email policy contains the details of all the marinas, where the Doctor will visit you on board.

24/7 Onboard Medical Assistance at Designated Marinas

North of Spain (Basque Country, Cantabria, Asturias, Galicia):
Marina Hondarribia (Basque Country)
Real Club Marítimo del Abra-Real Sporting Club (Basque Country)
Club Náutico de San Sebastián (Basque Country)
Puerto Deportivo El Abra-Getxo (Basque Country)
Puerto Deportivo de Mundaka (Basque Country)
Puerto Deportivo de Bermeo (Basque Country)
Puerto Deportivo de Armintza (Basque Country)
Puerto Deportivo de Plentzia (Basque Country)
Puerto Deportivo de Laredo (Cantabria)
Puerto Deportivo de Castro Urdiales (Cantabria)
Real Club Marítimo de Santander (Cantabria)
Puerto Deportivo de Santander (Cantabria)
Puerto Deportivo de Pedreña (Cantabria)
Puerto Deportivo de San Vicente de la Barquera (Cantabria)
Puerto Deportivo de Suances (Cantabria)
Puerto Deportivo de Ribadesella (Asturias)
Puerto Deportivo de Lastres (Asturias)
Club Náutico de Gijón (Asturias)
Puerto Deportivo de Gijón (Asturias)
Puerto Deportivo de Luanco (Asturias)
Puerto Deportivo de Cudillero (Asturias)
Puerto Deportivo de Avilés (Asturias)
Real Club Náutico de Ribadeo (Galicia)
Puerto Deportivo de Ribadeo (Galicia)
Puerto Deportivo de Foz (Galicia)
Real Club Náutico de Viveiro (Galicia)
Puerto Deportivo de Viveiro (Galicia)
Real Club Náutico de Ortigueira (Galicia)
Puerto Deportivo de Ortigueira (Galicia)
Puerto Deportivo de Cariño (Galicia)
Puerto Deportivo de Cedeira (Galicia)
Puerto Deportivo de Ferrol (Galicia)
Puerto Deportivo de Mugardos (Galicia)
Real Club Náutico de Ares (Galicia)
Puerto Deportivo de Ares (Galicia)
Puerto Deportivo de Redes (Galicia)
Puerto Deportivo de Sada (Galicia)
Puerto Deportivo de Mera (Galicia)
Puerto Deportivo de Betanzos (Galicia)
Puerto Deportivo de Pontedeume (Galicia)
Real Club Náutico de A Coruña (Galicia)
Puerto Deportivo de A Coruña (Galicia)
Puerto Deportivo de Santa Cruz (Galicia)
Puerto Deportivo de Muxía (Galicia)
Puerto Deportivo de Camariñas (Galicia)
Puerto Deportivo de Fisterra (Galicia)
Puerto Deportivo de Malpica (Galicia)
Puerto Deportivo de Corme (Galicia)
Puerto Deportivo de Laxe (Galicia)
Puerto Deportivo de Camelle (Galicia)
Puerto Deportivo de Ponteceso (Galicia)
Puerto Deportivo de Carballo (Galicia)
Puerto Deportivo de Rianxo (Galicia)
Puerto Deportivo de Boiro (Galicia)
Puerto Deportivo de Ribeira (Galicia)
Puerto Deportivo de Pobra do Caramiñal (Galicia)
Puerto Deportivo de Porto do Son (Galicia)
Puerto Deportivo de Noia (Galicia)
Puerto Deportivo de Muros (Galicia)
Puerto Deportivo de Carnota (Galicia)
Puerto Deportivo de Cee (Galicia)
Puerto Deportivo de Corcubión (Galicia)
Puerto Deportivo de Finisterre (Galicia)
Puerto Deportivo de Malpica de Bergantiños (Galicia)
Puerto Deportivo de Arou (Galicia)
Puerto Deportivo de Muxía (Galicia)

South of Spain (Andalucia)
Algeciras Nautical Club (Cádiz)
Alcaidesa Sports Port (Cádiz)
Estepona Nautical Club (Málaga)
Estepona Sports Port (Málaga)
Marbella Sports Port (Málaga)
Puerto Banús (Málaga)
Marbella Royal Maritime and Tennis Club (Málaga)
Benalmádena Marítimo Nautical Club (Málaga)
Benalmádena Sports Port (Málaga)
Fuengirola Sports Port (Málaga)
Cabopino Sports Port (Málaga)
Marbella Sports Port (Málaga)
La Duquesa Sports Port (Málaga)
Sotogrande Nautical Club (Cádiz)
Sotogrande Sports Port (Cádiz)
La Línea Nautical Club (Cádiz)
La Línea Sports Port (Cádiz)
Algeciras Nautical Club (Cádiz)
Algeciras Sports Port (Cádiz)
Tarifa Sports Port (Cádiz)
Rota Sports Port (Cádiz)
El Puerto de Santa María Royal Nautical Club (Cádiz)
Puerto Sherry (Cádiz)
Sanlúcar de Barrameda Nautical Club (Cádiz)
Chipiona Sports Port (Cádiz)
Bonanza Sports Port (Cádiz)
Cádiz Sports Port (Cádiz)
Puerto América (Cádiz)
Sancti Petri Nautical Club (Cádiz)
Sancti Petri Sports Port (Cádiz)
Conil Sports Port (Cádiz)
Barbate Sports Port (Cádiz)
Zahara de los Atunes Sports Port (Cádiz)
Tarifa Nautical Club (Cádiz)
Barbate Sports Port (Cádiz)
Caleta de Vélez Sports Port (Málaga)
Motril Nautical Club (Granada)
Motril Sports Port (Granada)
Marina del Este Sports Port (Granada)
La Herradura Nautical Club (Granada)
La Herradura Sports Port (Granada)
Marina del Mar Nautical Club (Málaga)
Marina del Mar Sports Port (Málaga)
Almuñécar Nautical Club (Granada)
Almuñécar Sports Port (Granada)
Adra Sports Port (Almería)
Roquetas de Mar Sports Port (Almería)
Aguadulce Sports Port (Almería)
Almerimar Nautical Club (Almería)
Almerimar Sports Port (Almería)
El Ejido Sports Port (Almería)
Garrucha Sports Port (Almería)
Vera Sports Port (Almería)
Carboneras Nautical Club (Almería)
Carboneras Sports Port (Almería)
Mojácar Sports Port (Almería)
Villaricos Sports Port (Almería)

Catalonia
North East Spain (Catalonia, Valencian Community, Murcia):
Marina Port Vell (Catalonia)
Port Olímpic (Catalonia)
Marina Vela (Catalonia)
Port Fòrum (Catalonia)
Port Masnou (Catalonia)
Port Ginesta (Catalonia)
Port Balís (Catalonia)
Port de Badalona (Catalonia)
Port de Premià (Catalonia)
Port de Vilanova i la Geltrú (Catalonia)
Port de Sitges (Catalonia)
Port de Garraf (Catalonia)
Port Torredembarra (Catalonia)
Port Segur de Calafell (Catalonia)
Port Tarraco (Catalonia)
Club Nàutic Cambrils (Catalonia)
Port Marina Tarragona (Catalonia)
Club Nàutic Salou (Catalonia)
Port Sant Carles de la Ràpita (Catalonia)
Port de Les Cases d’Alcanar (Catalonia)

Valencian Community
Port de Vinaròs (Valencian Community)
Real Club Náutico de Valencia (Valencian Community)
Marina Valencia (Valencian Community)
Port Saplaya (Valencian Community)
Port Oliva (Valencian Community)
Club Náutico de Gandia (Valencian Community)
Real Club Náutico de Denia (Valencian Community)
Club Náutico de Jávea (Valencian Community)
Club Náutico de Altea (Valencian Community)
Club Náutico de Campomanes (Valencian Community)
Club Náutico de Moraira (Valencian Community)
Club Náutico de Calpe (Valencian Community)
Club Náutico de Benidorm (Valencian Community)
Real Club Náutico de Torrevieja (Valencian Community)
Marina Salinas (Valencian Community)
Real Club Náutico de Alicante (Valencian Community)
Club Náutico Santa Pola (Valencian Community)
Club Náutico de Guardamar (Valencian Community)
Marina de las Dunas (Valencian Community)
Club Náutico de Torre de la Horadada (Valencian Community)

Murcia Region
Club Náutico Lo Pagán (Region of Murcia)
Real Club Náutico de Murcia (Region of Murcia)
Club Náutico de los Alcázares (Region of Murcia)
Club Náutico Mar Menor (Region of Murcia)
Club Náutico de Cartagena (Region of Murcia)
Club Náutico Isla Plana (Region of Murcia)
Club Náutico Puerto de Mazarrón (Region of Murcia)
Real Club Náutico de Águilas (Region of Murcia)
Puerto Deportivo de Águilas (Region of Murcia)
Puerto Deportivo de Mazarrón (Region of Murcia)
Puerto Deportivo de Lorca (Region of Murcia)
Puerto Deportivo de Cartagena (Region of Murcia)
Puerto Deportivo de La Manga (Region of Murcia)

Canary Islands:
Marina Lanzarote (Lanzarote)
Puerto Calero (Lanzarote)
Marina Rubicón (Lanzarote)
Marina Puerto Calero (Lanzarote)
Marina de las Nieves (Gran Canaria)
Marina La Palma (La Palma)
Real Club Náutico de Gran Canaria (Gran Canaria)
Puerto Deportivo Pasito Blanco (Gran Canaria)
Marina Anfi del Mar (Gran Canaria)
Puerto Deportivo de Puerto Rico (Gran Canaria)
Marina de Mogán (Gran Canaria)
Marina San Miguel (Tenerife)
Real Club Náutico de Tenerife (Tenerife)
Puerto Deportivo Radazul (Tenerife)
Marina Santa Cruz de Tenerife (Tenerife)
Marina del Atlántico (Tenerife)
Puerto Deportivo de Santa Cruz de La Palma (La Palma)
Marina La Gomera (La Gomera)
Real Club Náutico de La Palma (La Palma)
Marina Corralejo (Fuerteventura)
Marina Rubicon (Lanzarote)
Marina La Graciosa (La Graciosa)

Your Policy covers all passengers mentioned on the official passengers list, for the whole period of the cruise.

In order to request a telemedicine service or a doctor’s visit on board, inform our telemedicine Doctor or our helpline that you are a policyholder of a Yachting Medical Assistance Policy, and provide your policy number during the call.

A doctor’s visit onboard is available at specific marinas listed in your policy email.

0034913016387     Help Line

We’re available on call 24/7 to provide you, with the care and assistance you need

Telemedicine Platform

Before you embark, make sure to connect to our telemedicine platform.

Simply follow the instructions in your policy email, which we will send to you, maximum 48 hours prior to your embarkation and be connected with top medical professionals online and ensure that you’re prepared for any health-related situation while cruising.

In the unlikely event of a medical incident, firstly contact our telemedicine platform and follow Doctor’s advice and instructions.

If the telemedicine doctor insists for an onboard treatment, contact our 24/7 Help Line and we will send ASAP a GP (General Practitioner) for your medical treatment.

Note that only the person whose billing information is in our records, can contact our Telemedicine platform and 24/7 Help Line, for initial instructions and consultations.

24/7 Onboard Medical Assistance at Designated Marinas

If the telemedicine doctor recommends a doctor’s visit on the boat, it is the responsibility of the skipper, to guide the vessel to the closest area or marina listed in the policy email (Terms & Conditions) where there is 24/7 doctor availability, for medical treatment.

A General Practitioner will come as soon as possible, based on his availability and the needs of other patients, prior to your call.

Our General Practitioner may ask for the policy email and passenger list, for verification and will provide an initial assessment and medical treatment according to Medical Legislation, for General Practitioners.

If additional treatments are needed for other passengers as well (1 or 2 according to your policy), the patients must pay the doctor directly.

If you need to be examined by a different and specific specialist as advised by the General Practitioner, you should follow Doctor’s instructions and seek treatment from an available specialist in the general areas of your cruise. The Doctor will give you specific directions and instructions).

Note that the cost of this medical treatment is not included in your free services

GDPR – Medical Records

Due to GDPR Compliance we never get copy of your medical report from the telemedicine Doctor and / or our GP Doctor and / or any other medical examination of yours.

Medical reports, Medical exams and / or results, are delivered only to the patients personally, in hard copy and / or via their personal e-mail.

Right of Cancellation – Refund Terms

Information on the consumer’s Right of Cancellation & Refunds according to E.U. Legislation

You have the Right to cancel your policy within 14 days of paying for it, as long as you do it at least 24 hours prior to your embarkation on your boat.

You have to send your cancelation note to our email canselation@yachtingmedassist.com with full details of your billing info.

If you cancel according to the above, you should get a full refund.

E.U. Legislation

https://www.gov.gr/